Why can't I update my Procore App? (iOS)

Background

Procore regularly releases new versions of the Procore iOS app in order to support new features and enhancements. See Procore for iOS Release Notes to view the latest version number.

Answer

If there is a new version available but your device does not allow you to download the update, it may be that the software version on your iOS device needs to be updated. Please note that your device may not be able to download the newest iOS software if your device does not support it, or if your device does not have enough free storage. See iOS Requirements.

To update your device's operating system, following the instructions below.

  1. Navigate to your device's Settings.
  2. Tap General. 
  3. Tap Software Update.
  4. Tap Download and Install.
    Note: This action begins the download process.
  5. Once downloaded, tap Install Now.
    Important! During the installation process, you will not be able to use your iOS mobile device.

Next Steps