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Support Home > FAQ > Why can I see the Prime Contract tool but cannot view the Prime Contract?

Why can I see the Prime Contract tool but cannot view the Prime Contract?

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Background

When you click into a project, you may have the ability to view the Prime Contract tool in the project's navigation bar. However, once you click the tab, you may not be allowed to view the Prime Contract and will see the following message instead: 
 

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Answer

You are able to see the Prime Contract tool because your permission settings for the Prime Contract tool are set to 'Read-only' or above. However, you cannot view the actual Prime Contract because the Prime Contract is set to "Private." Only users with 'Admin' level permissions, or users who are specifically added to the Prime Contract, are able to view the Prime Contract. Please contact your company's administrator if you would like to request access to view the project's prime contract.

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