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What do the different icons on my files mean in Procore Sync?

The Procore Sync application will be discontinued on September 30, 2022, after which you will no longer be able to use this application. We will continue to support the application until that date. For additional information, please refer to Procore Sync: End of Support for the Procore Sync Application or reach out to your Procore point of contact for more information.


You are viewing files that have been downloaded from your project(s) using Procore Sync, and notice an icon on each file.


Each file synced through Procore Sync has an icon to provide better visibility into the syncing status of files. This allows you to confirm which files are synced to your computer and in Procore, and which files (if any) need to be synced again. The following status icons might be seen on files in your file explorer:

icon-procore-sync-synced-check.png  Green checkmark: Files are synced and up-to-date.

icon-procore-sync-syncing-arrows.png  Blue arrows: File syncing is in progress. 

icon-procore-sync-error-syncing.png  Red exclamation point: There was an error and the file is not synced.

icon-procore-sync-unknown.png  Gray dash: Unknown status. This will occur if Procore Sync is not running in the background.

The image below is an example of how files appear in a computer's file explorer after being synced successfully. 


Note: Status icons should be enabled by default for all users. If you are not seeing status icons for your Procore Sync files, see Why are the status icons for Procore Sync not showing?