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Procore

How do I update Procore Sync and my Microsoft .NET Framework?

Background

As Procore Sync continues to progress, it is critical for the application to rely on more recent development tools established by Microsoft that are included in the Windows operating system. One of the tool sets utilized by a Procore Sync update is included in .NET Framework 4.6.2. If your Windows computer is running .NET Framework 4.6.1. or below, you will need to update it in order to continue receiving updates for Procore Sync. 

Things to Consider

  • This is a one time update in order to be able to utilize a newer set of development tools.
  • You must be an Administrator on your Windows PC to perform the update.
  • In most cases, your computer will not need to be restarted. However, you will need to manually restart Procore Sync after updating the .NET Framework.

Answer

You will be prompted to update Procore Sync and then be taken through steps on your Windows computer in order to update the .NET Framework. 

  1. You will automatically receive a notification in Sync to update as long as Procore Sync is open on your computer and you have a secure internet connection.

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  2. Click Update.
    Note: If you choose not to update Procore Sync immediately, the update can be started from the Settings tab. A badge will be displayed indicating that an update is available, and the icon will remain until the update has been completed.

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    • Click Settings to access the update, and then click Update Now.
       
  3.  Clicking update will require authentication from the Administrator of the PC.

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  4. Click Yes to allow for the change to occur on the PC.
  5.  .NET will launch a splash screen to install the necessary update and provide their terms and conditions to accept.

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  6. Click Install.
    You will see a prompt asking to close any open programs so that the update can run without any interference.

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  7. Click Yes to close any open programs. The update will begin.
    Note: The update will take several minutes to complete and depends on your network connection and computer configuration. A progress window will continuously update with the progress.

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    After the installation, you will be presented with a window confirming that the installation is complete.

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  8. Click Finish.
    Note: If the download and update fail, an error message will appear. Please contact your IT administrator and follow the steps listed on Microsoft's support page Microsoft .NET Framework 4.6.2.

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  9. After the installation is complete, locate Procore Sync on your computer and open it to restart the application. 
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