How do I troubleshoot a failed commitment change order export to Sage 300 CRE?

Issue

I attempted to export a commitment change order from Procore to Sage 300 CRE® with the ERP Integrations tool and got an error message. How do I troubleshoot the issue?

Answer

Your troubleshooting steps depend upon the error message that you saw. See the list below for the appropriate troubleshooting information:

• Why did a 'import operation took longer than set timeout' error appear when exporting a commitment change order to Sage 300 CRE?
• Why did a 'possible relationship inconsistencies' error appear when exporting a commitment change order to Sage 300 CRE?

See Also

• Export a Commitment Change Order to Sage 300 CRE®