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Procore

Superuser: How do I replay a WalkMe walk-thru?

 

Background

A user saw a WalkMe walk-thru in the web application, but exited the walk-thru before seeing every step or perhaps they want to replay it again. In some examples, such as the "Welcome to Procore" walk-thru, it's configured to only play once for new users once they have access to a project. Once the walk-thru has played once they will never see it again (regardless of whether they only saw the first balloon or saw all of them). 

However, if a user wants to replay a particular WalkMe again, you can instruct users to perform the following actions to manually force a replay of a WalkMe walk-thru.

Answer

Users can follow the steps below to manually replay a WalkMe walk-thru. (Note: The forced replay will only work for users that have previously seen the walk-thru.)

  1. Tell users to navigate to a project's Home tab.
  2. Each walk-thru has a unique ID. To replay the "Welcome to Procore" walk-thru, add the following code snippet to the end of the URL:  ?walkme=146492  

    An example URL is shown below.
https://app.procore.com/12345/project/home?walkme=146492

 

walkme-welcome2.png