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How do I enable status icons for Procore Sync?


Status icons are used in Procore Sync to provide better visibility into the syncing status of files. The icons are enabled by default, but the setting can be toggled off. If you are enabling the setting, you will need to restart your computer in order for the icons to be displayed on the files you have synced.


Status icons can be enabled by following the steps below. 

  • Procore Sync must be machine installed on the computer (i.e. a system wide install of Procore Sync in C:\Program Files (x86)\Procore Technologies\).
    Note: If Sync is already installed in the User folder of the computer, you will need to download and reinstall the latest version of Procore Sync.
  • The latest version of Procore Sync must be installed.
  • The Microsoft Visual C++ 2017 redistributable must be installed on your Windows machine.
    Note: New installations of Procore Sync include this by default. However, some users who upgraded from previous versions of Procore Sync might not have this redistributable installed and could experience an error when trying to enable status icons.
  1. Open Procore Sync by clicking the icon in your computer's system tray.


    Tip! Begin typing 'Procore Sync' in your computer's search to easily locate the application.
  2. Click Settings.
  3. Make sure the checkbox next to 'Icon Overlays' is marked. 
    Note: You will need to enter Admin credentials to confirm this change. If you do not have Admin credentials, you may need to contact your company's IT department.
  4. Click Yes in the window to allow the icons to be added.
    Note: You will need to restart your computer for the changes to be applied.
  5. Save any unsaved work on your computer and make sure applications are closed.
  6. Restart your computer.
  7. After Procore Sync is launched, the icons will be visible on files in the Procore Sync folder of your computer's file explorer. 

    Note: The following badge icons might be seen on files in your file explorer:

    icon-procore-sync-synced-check.png  Green checkmark: Files are synced and up-to-date.
    icon-procore-sync-syncing-arrows.png  Blue arrows: File syncing is in progress. 
    icon-procore-sync-error-syncing.png  Red exclamation point: There was an error and the file is not synced.
    icon-procore-sync-unknown.png  Gray dash: Unknown status. This will occur if Procore Sync is not running in the background.

    The image below is an example of how files appear in a computer's file explorer after being synced successfully.