1-866-477-6267 (toll-free)
Support Home > FAQ > Does a user need to log in to answer an RFI?

Does a user need to log in to answer an RFI?

Table of contents

Answer

No. When a user creates an Request for Information (RFI) on a project (see Create an RFI), the person designated as the 'Assignee' on that RFI becomes the Ball In Court (BIC) person and is responsible for submitting a response to the RFI. In addition, the system sends the a "New RFI' notification message. Instead of logging in to Procore and entering a response, the BIC can simply reply to the 'New RFI' message.

The easiest way to respond to an RFI is to simply reply to the email with your response/answer. Sending a response is no different than replying to any other email you receive. 
 

rfi-reply-e,ao;.png
 

  1. From your email client, reply to the email and enter your response into the body of the email message.
  2. Click Send. (Note: Procore will automatically log the response and any attachments as a response in Procore.)
    Notes:
    • If your email client has a customized format, it will NOT maintain its form in Procore.
    • The system saves a copy of the response in the project's RFIs tool.
    • The system sends an email notifying the RFI Creator, RFI Manager, and members of the Distribution list that the person has submitted a response to the RFI.

See Also


 

You must to post a comment.
Last modified
12:30, 10 Apr 2017

Tags

Classifications

This page has no classifications.