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Create an RFI (iOS)

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To create an RFI from an iOS device.

Things to Consider

  • Required User Permissions:
    • To create an RFI in the 'Draft' or 'Open' status, 'Admin' level permission on the project's RFIs tool.  
    • To create an RFI in the 'Draft' status, 'Standard' level permission on the project's RFIs tool. See What is a 'Draft' RFI?
  • Requirements:
    • To save an RFI in the 'Open' status, the following fields are required: Subject, Assigned To, and Question.
    • An RFI # is strongly recommended, but not required. See How does Procore assign numbers to RFIs?
  • Additional Information:
    • To provide a user with 'Standard' or 'Read-Only' level permission with the ability to receive email notifications about RFI updates, you must add the user to the RFIs Distribution List, even when the 'Standard' user is the creator of the RFI.
    • After creating an RFI in the 'Open' status, Procore sends an automated email notification to the 'Assignee' and members of the RFI's 'Distribution' list. 
    • An RFI can be assigned to only one (1) person who is designated in the RFI's 'Assignee field. The assignee is considered the Ball In Court person and is responsible for providing an official response to the RFI.
    • The 'Assignee' has the option to submit a response using one of several methods. See Respond to an RFI.
  • Supported Platforms:
    • Procore Web
    • Procore for Android
    • Procore for iOS 


  1. Tap to the RFI tool on an iOS device.
  2. Tap the + icon in the upper right-hand corner.
  3. Enter in the following information:
    • Due Date: Select the date by which you require a response from the Assigned To person. By default, created RFIs are due within three (3) calendar 
    • Subject: Provide a descriptive title for the RFI. The RFI's subject is displayed as the RFI's title in the list view.
    • Draft: Mark this checkbox to place the RFI in the 'Draft' status or remove the mark from the checkbox to create an RFI in the 'Open' status.
      (Note: If the 'Standard Users Can Only Create Draft RFIs' configuration setting is enabled on the RFIs tool (see Configure Advanced Settings: RFIs), a 'Standard' user is only permitted to create a draft. The draft must be edited by an 'Admin' user, who removes the mark from the Draft checkbox and clicks Update (only available from the web app). This sends an email notification to the Assigned To person and members of the Distribution list to alert them that an RFI has been created.)
    • Schedule Impact:Specify whether or not you think this RFI might impact the current project schedule. If you know the approximate schedule impact, you can write in the number of days. You may also choose 'Yes (Unknown) ' or 'TBD' and add the schedule impact at a later time.
    • Cost Impact: Choose whether this RFI might impact the project's total cost. If you know the approximate cost impact, you can add an estimated cost. You may also choose 'Yes (Unknown)' or 'TBD' and add the cost impact at a later time.
    • Assignee: Assign responsibility for submitting a response to the RFI question to one project team member. This individual will be listed as the Ball In Court person for the RFI. 
    • Distribution: Add other relevant users to the RFI's distribution list. Each person on the distribution list can respond via email to the RFI regardless of his or her user permissions on the RFIs tab. Only users with 'Admin' or 'Standard' permissions on the RFIs tab can respond within Procore.
      Note: By default, an RFI can only be viewed by the Assigned To person and members of the Distribution list. Procore notifies these users by email when the RFI is created, updated, and when other members submit a response to the RFI. To submit a response to an RFI, members must be granted 'Standard' or 'Admin' level permission to the RFIs tool. 
    • Question: Enter your question and any additional background information that may be needed to properly answer the question.
    • Photo: Attach a relevant photo.

  4. Tap Save.


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Last modified
11:05, 16 Mar 2017



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