To mark a specific reply (or replies) as the official response for an RFI.
Several people may need to respond to an RFI before a correct answer can be provided. For example, an Architect may need to get feedback and clarification from the Owner or a Consultant/Specialist before he/she can provide an authorized answer. As a result, each RFI can have a long communication thread that's difficult for Subcontractors or Superintendents to interpret correctly. Confusion and misinterpretation can easily occur and lead to more problems. In such cases, a user with 'admin' user permissions, such as a Project Manager/Engineer, now has the ability to highlight the correct answer by marking a specific reply (or replies) in the communication thread as the "official response" for an RFI.
Navigate to the project's RFIs tool.
Click View next to the RFI you would like to choose an official response for.
Under the General tab, scroll down to view the original question and all of its replies. (Note: replies will appear from newest to oldest from top to bottom, respectively.)
Mark the "Official Response" checkbox next to the reply that provides the definitive answer. Select multiple replies, as necessary.
Close the RFI. See Close an RFI for more information.
(Optional) Post the RFI to the related drawing and publish your markup so that the entire team can see it. When someone clicks on the RFI from the drawing, the RFI Preview Screen will highlight the "Official Response" if one is selected.