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Directory: New Process for Downloading/Sending Directory Import Templates

IMPORTANT! In order to protect the integrity of your company’s data, Procore Employees are restricted from modifying the data that clients submit in all Procore Import Templates. This restriction applies to all data modifications, including correcting typographical errors. If Procore determines that errors are present in any Procore Import Template that you submit to Procore, it will be returned to you for correction. Please note that the import process may take up to 72 hours to process.


Published: March 2, 2018

New Process for Downloading/Sending Directory Import Templates

Updated the Company and Project level tools so users with 'Admin' level permission to the tool can download and send completed import templates to Procore. We've added new 'Import People' and 'Import Companies' areas to the Directory tool's right sidebar. These areas contains links for downloading the appropriate templates and sending your completed templates back to Procore. For an overview of the new process, see Request Company and People Imports.

We've also added a 'Request Company and People Imports' granular permission to the permission template feature, so you can delegate the task of requesting imports to users with 'Standard' level permission on the Directory tool. To learn about that new feature, see Directory: New 'Request Company and People Imports' Granular Permission.




Why is this important?

The new features provide you with the following benefits:


  1. Complete the tasks described in Manage Permission Templates.
    Important! You should always configure the permission templates that you plan to use in your company account prior to uploading a completed import file. 
  2. Complete the steps described in Download the Company or User Import Template.
  3. Ensure that your desired import data is correct and that your data is formatted exactly as described in:
  4. Continue with the steps described in Send a Company or User Import Template to Procore. 

See Also