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Procore

Retrieve a Company from ERP Integrations Before Acceptance

This documentation details alpha, beta, and other prerelease software, and its accuracy and reliability is not guaranteed by Procore Technologies, Inc. It is being provided online for internal use and evaluation by authorized Procore Beta Participants only. To determine if your company is a Procore Beta Participant, please contact your Procore Procore point of contact. Procore is not responsible for and expressly disclaims all warranties of any kind with respect to this documentation and will not be responsible for any harm, loss, costs, or damages incurred due to its use.

 

 

Objective

To retrieve a vendor/company record that has been sent to the ERP Integrations tool before it is accepted for export to an integrated ERP system by an accounting approver

Background

After a company record in the Directory tool is sent to the ERP Integrations tool for acceptance by an accounting approver, the system locks the record and you are NOT permitted to modify it in Procore, until it is either:

  • Accepted for export to the integrated ERP system by your company's designated accounting approver. 
  • OR
    Rejected by the accounting approver. 

However, if you recently sent a vendor/company to the ERP Integrations tool and realize you need to quickly correct some data, you can use the steps below to retrieve the company from the ERP Integrations tool. However, you can only perform these retrieval steps if the accounting approver has not yet responded to the vendor/company record (e.g., submitted an accept or reject response). 

Things to Consider

  • Required User Permission:
    • 'Admin' level permission on the Directory tool.
      AND/OR
    • 'Admin' level permission on the ERP Integrations tool.
  • Limitations:
    • You can only retrieve a vendor/company that was sent to the company's ERP Integrations tool when it has not yet be accepted or rejected by an accounting approver. 
    • If you successfully retrieve a change order from the ERP Integrations tool, it is placed into an editable state in the Directory tool.

Steps

  1. Navigate to the company's Directory tool.
  2. Locate the vendor/company reord that you want to retrieve from the ERP Integrations tool. 

    If your company has enabled the ERP Integrations tool for use with an integrated ERP system, color-coded icons and ribbons appear in relevant areas of Procore. This visually highlights your system's ERP integration data, to help you quickly identify its current state. 

    ICON RIBBON COLOR DEFINITION
    icon-erp-rejected.png ribbon-erp-rejected.png YELLOW Data that was sent ERP Integrations tool for approval has been retrieved from the tool by an end user.
    OR
    Data that was sent to the ERP Integrations tool has been rejected for export to the integrated ERP system by an accounting approver.
    icon-erp-synced.png ribbon-erp-synced.png GREEN Data is synced with a third-party ERP system.
    icon-erp-sent.png ribbon-erp-sent.png BLUE Data been sent to the ERP Integrations tool and is waiting for accounting approver to accept it for export to the integrated ERP system. 
    erp-accountant-badge.png   GREEN When a user is designated as an accounting approver, this badge appears next to his or her user profile in the Company and Project Directory. 
  3. Click Retrieve from ERP

See Also