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How do I manage the storage the Procore mobile app is using on my device?

Background

When you view items in Procore's mobile application while online, they are downloaded to the Procore app. This enables you to access project information stored in Procore without an internet or network connection. If you are viewing items that are larger files, such as drawings or documents, these end up saving to your device and taking up storage. If you notice that the Procore mobile application is taking up too much storage on your device, follow the steps below to remove the saved data from your device. It's important to note that performing the actions below do not remove the items from Procore; it simply clears them from your device's memory. Once you do this, you will only be able to access Procore while your device is connected to the internet or a mobile network.

(Note: Only perform the following actions while connected to an internet connection.)

Manage Procore Storage on an iOS Device

  1. Navigate to the My Projects view on an iOS device with an internet or network connection.
  2. Tap the Gear, or settings icon.


     
  3. Tap Manage Application Data.
    (Note: You will see a list of all projects and the amount of storage that each project is using on your device.)
  4. Tap Edit.
  5. Select the projects for which you want data to be removed for.


     
  6. Tap Delete Cached Data.

Manage Procore Storage on an Android Device

  1. Navigate to the My Projects view on an Android device with an internet or network connection.
  2. Tap the hamburger icon  on the My Projects home page.
  3. Tap Settings.


     
  4. Tap Clear Data.
  5. Tap Clear Cache.

 


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Last modified
09:18, 12 Aug 2016

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