We've set up Single Sign-on (SSO) between Procore's web application (https://app.procore.com) and our Support site (https://support.procore.com). As a result, there is no need to create another set of login credentials to access our support articles.
Although you can always view the Support site anonymously, there are several benefits of viewing the site as a logged in user.
- Access to Private Training Centers
In order to access a company's private Training Center (e.g. https://support.procore.com/acme), you must be given specific access to the sandbox, which can be seamlessly done using SSO. See How do I access a private support sandbox?
- Easier to Create New Support Tickets
When you are logged in user of the Support site, you will not have to manually enter your name or email when completing the Report an Issue form because that information will automatically be appended to your ticket for you.
- Provide User Feedback
You can rate pages and leave helpful feedback to our Documentation team.
Follow the instructions below to authenticate yourself via Single Sign-on (SSO).