Procore has set up a Single Sign-on integration between our web application (https://app.procore.com) and our Support site (https://support.procore.com), which means you can automatically log in to the Support site using your existing Procore login credentials for authentication purposes. (i.e. You do not have to set up a separate set of login credentials to access the Support site.)
By logging in to the Support site, you will be allowed to perform the following tasks.
- Access a Training Center
If a company has set up a custom Training Center, you will need to log in to the Support site in order to view its private content. See How do I access a custom Training Center?
- Create a Support Ticket
If you are a logged in user, you will not be required to provide your name or email address in the ticket submission form because it will automatically be included with your ticket on the backend. See Report an Issue.
- Leave Comments/Feedback
If you find content on a support article to be confusing, misleading, or incorrect, please send us feedback by including a brief description in the designated "Comments" field at the bottom of the page.